MANILA, Philippines – With the launch of Express Lane Operation 2.0, Parañaque City has become the country’s first local government unit (LGU) that is “fully compliant” with President Rodrigo Duterte’s order to streamline business permit processes.

Parañaque City Mayor Edwin Olivarez led the launch of Express Lane Operation 2.0 (ELO 2.0) on Thursday, August 8. The project aims to simplify the process of applying for business and working permits by computerizing the system, reducing the steps from ten to four.

“This should boost our ongoing efforts to digitize and computerize all our systems, especially those involving applications for business and work permits, which will enhance investor confidence and improve service delivery,” Olivarez said.

Parañaque Business Permits and Licensing Office (BPLO) Head Melanie Malaya explained that the system also gathers the necessary requirements, such as work permit, health permit, and police clearance.

Afterwards, clients will be issued a Parañaque HELP card. This clearance identification card contains the aforementioned permits and clearances.

During the launch, the Parañaque officials also presented the smart kiosks where people can print applications for permit renewal and statement of account, containing the quarterly business tax fee.

According to Malaya, printing can be done by “using a QR code or using the client’s Business Identification Number.”

The new systems and technology received praise from DILG Undersecretary Jonathan Malaya, saying that other LGUs should step up.

Mayroon lang silang BOSS pero wala yung mga features na nandito sa Parañaque, (They only have the BOSS [process], but they don’t have the features that Parañaque has,)” Jonathan Malaya added. (HGBH/LMO)

Photo from DILG Philippines Facebook Page

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